kenmore elite refrigerator model 795 recall

I have bought Sears appliances ever since we got married. Looks like another class action lawsuit is needed for these Kenmore refrigerators. When you call Sears they just put you on hold. Good grief. We call Sears to have a service person come out and make the repairs. Ice melted and fridge no longer cooling. Lg said we had to contact Sears. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. Purchased Kenmore Elite refrigerator in 2017. Purchased Kenmore Elite with LG compressor lasted 2.5 years. I always bought appliances from Sears and even worked at one location as one point. Last LG appliance I will buy. Customer service is just a bunch of dopes and you never get anywhere. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Don't buy LG. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Serial #811kr00668. Besides having ruined food and a big mess to clean up I am now with a useless appliance. The parts are still on back order and now the freezer quit. First ever large purchase from Sears and financed on first credit card. L G will not recall. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Purchased 5/10/13, and we have had to go purchase another refrigerator. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. I had an independent appliance repairman come on Sunday September 9, 2018. This model is no longer available or might have limited distribution. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! The local guy told me that I should expect the new compressor to last 3-5 years. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. As of today October 31 I am still out a refrigerator. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. After reading everything I can find on internet, I think Im screwed! Kenmore Fridge is Not Cooling. Step 3: Install the New Compressor. Looks like we are screwed based upon all of the other complaints I just read. $300. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Kenmore Elite with LG technology. Down to $750.00, after having to buy an extended warranty. Please Help! Never buying a Sears, Kenmore, LG product! I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. There is a class action lawsuit inquiry that everyone needs to sign up for. Ordered it and another week until the origional repair guy came back and replaced the condensor. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. Bottom freezer refrigerator (46 pages) Refrigerator Kenmore 795.72033 Service Manual. I could hear motor start but soon no sound. This was purchased about 4 or 5 years ago. I am a 69 year old widow. You can remove tube and unfreeze and replace and it will freeze back up again. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. They said $600 part and $200 labor. They sent three repairman to fix it. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Description. No more sears for.me!! This has had me so worried and sick to think how low Sears has got. ft. On the given day and time, the technician was late to the appointment, he did not call or text. The compresser will finally quit. Repair finally came. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. I bought a Kenmore Elite refrigerator. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. Since, it's not an Elite Sears will not cover repair. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. Actually the main issue is the lack of customer service / help from LG and A&E. Tech replaced compressor to no avail. We are saving for new appliances, it's like trying to save for an old used car. They advised me that this is a known issue and it is the compressor. I have lost all of my refrigerated and frozen items. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. We are saving for new appliances, it's like trying to save for an old used car. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Hers quit cooling or freezing this week August 23, 2022. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. But appliances can break down. Still couldn't figure it out. All said same thing, going to cost 600 to 800 for repairs. I am still fighting for a replacement. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. For more information on recalled products, visit www.recalls.gov. I think they knew exactly what was going on and I am ready to fight for what I think is right. No help has been offered to reimburse us for the cooler or the ice. I am also stuck with a $3000.00 piece of junk. . Well I thought I bought a reliable Kenmore fridge? We bought a Kenmore Elite refrigerator in June of 2015 . 3. At first they were going to give us a new one and now they have decided that we don't need a fridge for another week (3 weeks total). Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! 18 months old, ice maker, and compressor have stopped working. The food heated up and I have thrown everything out as it could be dangerous to consume. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. I will be waiting on your response. A MONTH! LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Unbelievable. Kenmore review: kenmore elite model 795.74043.412. We can't go 5 weeks without a refrigerator. Please add us to you class action lawsuit! Receive discounts, usage tips, and recall notices. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. Step 2: Uninstall the Old Compressor. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). Release # 03-533. Pure frustration! Compressor went out, now July, 2018. We are still waiting on the last part to arrive and be installed. Tech said compressor was burning hot (huge fire potential?). Notice ice wasn't being made & freezer not cold. Finally realized that it was coming from the back of the fridge. We did not buy the extended warranty. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Another year later and we are having the same issue. She couldn't afford the extended warranty so she didn't buy it. I didn't call Sears back and still no response from Kenmore. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Paid $89 for service charge. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Now I am without frig for 4 days because they cant co.e sooner. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. This is still way under the 10 year warranty on compressors. I can hear a fan running or maybe the compressor. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Complete list of Sears / Kenmore Elite Refrigerator complaints. I'm disgusted! After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. It was under warrantee with Sears. 4 Pack Refrigerator Air Filter for Kenmore Elite 469918 9918 ADQ73214404 LT120F. The equivalent new refrigerator costs $3,300. We've had frosting problems and ice maker problems. Its frustrating because the English of the people we spoke with is not very good. Model 795.74029.412. Wish everyone have your issue resolved as easy as mine. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. He informed me the compressor needed to be replaced at a total cost of $850.00. Within a little over year the unit quit and she lost a "ton" of food. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. The ice maker stopped working, froze up. Aug 14, 2012. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! I haven't been able to find my receipt or extended warranty. Then they kept switching me from one department to another without resolution. Horrible customer service. The unit went out last week. Performed tests on the PCB and all good, Found issue with compressor. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. Then ice maker went out a month later. It stopped working in October of 2021 . I need help. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. I own a Kenmore Refrigerator Model Number 10651763510, Serial Number HR662609457, bought in March 10, 2017. I am in if there is a class action suit. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Call Sears they want money and get in a monthly paying program to get service contract. The agents sound very rehearsed and appear to experts at not solving your problems. All purchased at Sears. I bought an LG refrigerator about 4 years ago, today the compressor died. Do I qualify for the class action suit? Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Main Category. Gave Model and Serial number. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. That is UNACCEPTABLE! I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Appliance tech informed me of LG's numerous law suits. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Purchased a kenmore elite i (795 .7283. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Fingerprint Resistant. How can I find help? My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. They don't. They told us it was just the ventsto wait 48 hours. Lost a lot of food. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. He replaced the compressor which cost me around $350. Service terrible. This Refrigerator quit working on 2/23/19. He was retired and had just found out he had a terminal illness. The Sears repair man did not show up until around 6pm. We purchased this item from Sears 5/2017. I purchased a 3 door kenmore with filtered water through the door. Can't get an appointment for 3 weeks. Sign me up for a class action lawsuit. I purchased a kenmore Elite refrigerator in August of 2015. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. My fridge barely lasted two years. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. What a rip off, these foreign products are to the American Consumer. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. We were told this is a bad compressor by LG.

kenmore elite refrigerator model 795 recall 2023